Privacy Policy

Date of Last Revision: 2021-03-01. Welcome to! We are committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the website and governs data collection and usage. By using the website, you consent to the data practices described in this statement.

Before using the Service or submitting any information to Shef, please review this Privacy Policy carefully and contact us at if you have any questions.

By using the Service, you agree to our Terms of Service and the practices described in this Privacy Policy. If you do not agree to this Privacy Policy and our Terms of Service, please do not access the Site or otherwise use the Service.

1. INFORMATION WE COLLECTWe collect information as follows:Information You Provide: We collect information that you provide to Shef when (i) filling out or updating required and optional profile information when signing up for and using the Service, (ii) contacting us by email, (iii) filling out a contact form on the Service; (iv) making a purchase; (v) participating in a promotion; or (vi) applying for a job. The information collected during these interactions may vary based on what you choose to share with us, but it will generally include name, e-mail address, telephone number, account credentials, demographic data (such as gender, race, and country), your delivery address, other profile data (such as your preferences and favorites), employment data (such as your employment and education history, transcripts, and references as necessary to consider you for open positions), the content of any message you send to us or reviews and feedback you submit about Sellers’ Meals that may be publicly posted on the Service at Seller’s discretion, and the financial information necessary to ensure payments can be processed by our payment processor Stripe, Inc. (“Stripe”). Accordingly, in addition to this Privacy Policy and our Terms of Service, information related to your purchases is also processed according to Stripe's services agreement and privacy policy. We collect the content within any messages exchanged between users and Sellers through the Service (such as if you use our chat functionality). We also collect data about your personal contacts, including the first and last name, email address, and phone number of your personal contacts. We collect data about your contacts with your consent and in order to fulfill a request by you, such as inviting your contacts to join the Service. Such functionality is only intended for U.S. residents. By using this functionality, you acknowledge and agree that both you and your contacts are based in the U.S. and that you have your contacts’ consent for us to use their contact information to fulfill your request.Information We Collect Through Our Social Media Pages and Chatbots: We have pages on social media sites like Instagram, Twitter, LinkedIn, and Facebook (“Social Media Pages”). When you interact with our Social Media Pages (e.g., through our chatbot on Facebook Messenger), we will collect the information that you provide to us, such as your contact details. Also, if you publicly reference our Service on social media (e.g., by using a hashtag associated with Shef in a tweet or post), we may use your reference on or in connection with our Service. In addition, the companies that host our Social Media Pages may provide us with aggregate information and analytics regarding the use of our Social Media Pages.

Information We Collect When You Log-in Through Social Media: We may embed a pixel or SDK on our Service that allows you to log-in to your Shef account through social media. If you choose to engage with such integration, we may receive information from the social media platform that you have authorized to share with us. Please note that the social media platform may independently collect information about you through the integration.Information We Receive Automatically From Your Use of the Service: When you visit, use and interact with the Service, we may receive certain information about your visit, use or interactions. For example, we may monitor the number of people that visit the Service, peak hours of visits, which page(s) you visit, which links you click, what text you enter, how your mouse moves around the Service, the domains you come from (e.g.,,, etc.), and which browsers you use to access the Service (e.g., Google Chrome, Firefox, Microsoft Internet Explorer, etc.), broad geographical information (such as location derived from an IP address or data that indicates a city or postal code level) and precise location data (such as latitude/longitude data when you enter you address for a Meal delivery), and navigation patterns. In particular, the following information is created and automatically logged in our systems:• Log data: Information that your browser automatically sends whenever you visit the Site (“log data”). Log data includes your Internet Protocol address, browser type and settings, the date and time of your request, and how you interacted with the Site.

• Device information: Includes name of the device, operating system, internet service provider, your device’s regional and language settings, device identifiers (e.g., IP address), and browser you are using. Information collected may depend on the type of device you use and its settings.

• Usage Information: We collect information about how you use our Service, such as the types of content that you view or engage with, the features you use, the actions you take (including the Meals you view and purchase), the emails you view, and the time, frequency and duration of your activities.Information We Receive from Other Sources: We collect information from (i) data brokers, from which we purchase data to supplement the data we collect; (ii) partners, who offer co-branded services, sell or distribute our products and services, or engage in joint marketing activities; and (iii) publicly-available sources, including data in the public domain.Information We Collect if You use the Service as a Seller: If you sign up to be a Seller on the Service, we collect information about you such as your first and last name, email address, telephone number, postal address, health code enforcement agency permit number (where applicable), government issued I.D. (such as a driver’s license), demographic data, account credentials, financial information, and other information collected by our service provider(s) who assist with providing the Service for Sellers.

We use this information to create and administer your Shef account and facilitate communications between you and individuals who purchase Meals from you through the Service.Cookies: We use cookies to operate and administer our Site, gather Usage Information on our Site, support security features, bring you advertising off the Service, and improve your experience on it.

A “cookie” is a piece of information sent to your browser by a website you visit. Cookies can be stored on your computer for different periods of time. Some cookies expire after a certain amount of time, or upon logging out (session cookies), others survive after your browser is closed until a defined expiration date set in the cookie (as determined by the party placing it), and help recognize your computer when you open your browser and browse the Internet again (persistent cookies). For more details on cookies please visit We use pixels (also known as web beacons), which is code embedded in a website, video, email, or advertisement, to send information about your use of the Service to a server. There are various types of pixels, including image pixels (which are small graphic images) and JavaScript pixels (which contains JavaScript code). When you access a website, video, email, or advertisement that contains a pixel, the pixel may permit us or a separate entity to drop or read cookies on your browser. Pixels are used in combination with cookies to track activity by a particular browser on a particular device. We may incorporate pixels from separate entities, including Facebook and GetEmail, that allow us to track our conversions, bring you advertising off the Service (such as by associating an email address with the browser or device used to access the Service), and provide you with additional functionality, such as the ability to connect our Service with your social media account.Analytics: We use analytics services, such as Google Analytics, a web analytics service provided by Google, Inc. (“Google”). These analytics services use cookies to help us analyze how users use the Site and enhance your experience when you use the Site. For more information on how Google uses this data, go to To opt out of the use of certain information collected by Google Analytics visit and for Google Analytics for Display Advertising or the Google Display Network at.Online Tracking and Do Not Track Signals: We and our analytics and advertising providers, including Facebook, may use cookies, pixels or other tracking technologies to collect information about your browsing activities over time and across different websites following your use of the Site and use that information to send targeted advertisements. For example, we place ads through Google and Facebook that you may view on their platforms as well as on other websites and services.


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